Fundamentals

Review and Payment

Your Information

Cart Contents

Services & Repair

News

Company

Retail Solutions

Food Distributions

Mobility Solutions

Manufacturing

Distribution & Logistics

The Wireless Warehouse

Lifecycle Support

Consumable Logistics

Custom Software Development

Wireless Warehouse Solutions

Products

Industry Solutions

Services Overview

Error

From the beginning, we’ve wanted Liberty Systems to be different from other service companies. Different in how we treat our customers, different in how we work with each other, and different in the results we achieve. These differences are best captured in the 29 “Fundamentals” that are the foundation for our unique culture.

1. DO WHAT’S BEST FOR THE CUSTOMER.
In all situations, act in the best interests of
our customer, even if it’s to our own detriment.
There’s no greater way to build a
reputation than to earn the trust of those we
serve, and there’s no greater way to build
trust than to do what’s right for others. Every
day.

2. MAKE QUALITY PERSONAL. Take pride
in the quality of everything you touch and
everything you do. Always ask yourself, “Is
this my best work?” Every aspect of your
work, and even your personal appearance,
has your signature and makes a statement
about you. Make sure it’s a statement of
excellence.

3. ACT WITH INTEGRITY. Demonstrate
an unwavering commitment to doing the
right thing in every action you take and in
every decision you make, even when no
one’s looking. Always tell the truth. If you
make a mistake, own up to it, apologize,
and make it right. Be impeccable with
your word.

4. HONOR COMMITMENTS. Deliver on
your commitments every time. This includes
being on time for all phone calls,
appointments, meetings, and promises.
Do what you say you’re going to do, when
you say you’re going to do it. If a commitment
can’t be fulfilled, notify others early and
agree on a new commitment to be honored.

5. “WOW” THE CUSTOMER. Express genuine
appreciation to our customers, for our
business wouldn’t exist without them. Do
the unexpected. Create experiences that
customers will tell others about. Customer
satisfaction is for lesser companies. Amaze
people with experiences that create customer
loyalty.

6. TAKE OWNERSHIP. Take personal responsibility
for making things happen – somehow,
someway. Respond to every situation by looking
for how we can do it, rather than explaining
why it can’t be done. Be resourceful and show
initiative. Don’t make excuses. Take the extra
step to solve the problem. See issues through
to their completion.

7. RESPOND TO PROBLEMS WITH GRACE.
Always take the high road. Seek to understand
others’ perspective and approach issues
with the right heart. When delivering difficult
or complex messages, or in emotionally
charged situations, err on the side of speaking
“live” rather than using e-mail or voicemail.
Remember that how you communicate
is as important as what you communicate.

8. BE A FANATIC ABOUT RESPONSE TIME.
People expect us to respond to questions
and concerns quickly, whether it’s in person,
on the phone, or by e-mail. Keep all
those involved continuously updated on
the status of outstanding issues. Getting
back to people promptly is one way to
demonstrate your passion for excellence.

9. GET CLEAR ON EXPECTATIONS. Create
clarity and avoid misunderstandings by discussing
expectations upfront. Establish mutually
understood objectives and deadlines for all
projects, issues, and commitments. Wherever
appropriate, confirm expectations in
writing.

10. CHECK YOUR EGO AT THE DOOR. It’s not
about you. Don’t let your ego get in the way
of doing what’s best for the team. Worrying
about who gets credit or taking things personally
is counterproductive. Demonstrate
humility and make sure every decision is
based on advancing team goals and doing
what’s best for the customer.

11. COMMUNICATE WITH EXCELLENCE.
Know your audience. Speak and write
in a way that they can easily understand.
Avoid using internal lingo, acronyms, and
industry jargon. Use the simplest possible
explanations. Proofread your writing,
including e-mails, as every customer
interaction is a reflection of our company.

12. LISTEN GENEROUSLY. Listening is more
than simply “not speaking.” Give people
your undivided attention. Be present and
engaged. Quiet the noise in your head and
let go of the need to agree or disagree.
Listen with care and with empathy. Most
importantly, listen to understand.

13. SPEAK STRAIGHT. Speak honestly in a
way that moves the action forward. Make
clear and direct requests. Say what you
mean, and be willing to ask questions,
share ideas, or raise issues that may
cause conflict when it’s necessary for
team success. Address issues directly
with those who are involved or affected.

14. DELIVER RESULTS. While effort is appreciated,
we reward and celebrate results.
Set high goals, use measurements to track
your progress, and hold yourself accountable
for achieving those results.

15. THINK AND ACT LIKE AN OWNER. Make
decisions by asking yourself, “What would
I do if this were my company? What
would I do if this were my own money?
Will this help the company to succeed?”

16. BE PROACTIVE. Plan your work. Solve
problems before they happen by anticipating
future needs and addressing
them today. Preventing issues is always
more effective than fixing them.

17. PRACTICE BLAMELESS PROBLEM-SOLVING.
Apply your creativity, spirit, and enthusiasm
to developing solutions, rather than pointing
fingers or dwelling on problems. Identify
lessons learned and use those lessons to improve
our processes so we don’t make the
same mistake again. Get smarter with every
mistake. Learn from every experience.


18. PAY ATTENTION TO THE DETAILS.
Whether it’s getting the specs on the
quote right, or getting the correct shipping
address, or creating purchase orders
and invoices, details matter. Double-check
your work for accuracy and precision. Accuracy
is a reflection of excellence.
19. BRING YOUR “A” GAME EVERY DAY.
Everyone is needed and everyone’s important.
Be here and be fully engaged. Make
the most of each day by approaching every
task with energy, focus, purpose, and
enthusiasm.

20. THINK TEAM. Consider how your actions
impact your teammates. Be willing to step
into another role or help a co-worker when
that’s what’s required for success. There’s
no such thing as one person or one department
succeeding and another falling short.
We win and lose as a team.

21. CONTINUOUSLY SEEK IMPROVEMENT.
Regularly reevaluate every aspect of your job
to find ways to improve. Don’t be satisfied
with the status quo. “Because we’ve always
done it that way” is not a reason. The most
successful people and organizations are in a
never-ending pursuit of improvement.

22. FIX PROBLEMS AT THE SOURCE. Address
issues by discovering the root cause
rather than simply tackling the symptoms.
It’s better to invest time in developing a
long-term solution rather than simply putting
on a “Band-Aid.”

23. ASSUME POSITIVE INTENT. Work from
the assumption that people’s intentions are
good and that the thought behind their actions
is positive. Set aside your own judgments
and preconceived notions. Give
people the benefit of the doubt.

24. DO IT RIGHT THE FIRST TIME. The
goal is to get things right, not simply to
get them done. While we always want to
work with a sense of urgency, sometimes
we need to slow down in order to speed
up. Double-check your work.

25. BE PROCESS-ORIENTED. Look to create
processes for every aspect of your
work, and then turn those processes
into habits to achieve consistent results.
Strong processes are essential
for creating clear internal expectations
and consistent customer experiences.

26. INVEST IN RELATIONSHIPS. Make decisions
that enhance long-term relationships.
Consider the effect your actions
and decisions will have on cultivating
enduring partnerships. Keep in mind that
our goal is to create long-term success.

27. CELEBRATE SUCCESS. Catching people
doing things right is more effective than
catching them doing things wrong. Regularly
give, receive, and ask for meaningful
acknowledgement and appreciation – in all
directions throughout our company.

28. ALWAYS REMEMBER THAT WE’RE A
FAMILY.
Our relationships go deeper than
simply being teammates at work. We genuinely
care for and about each other. Whether
it’s a kind word during a tough stretch, a
friendly smile each morning, or a helping
hand in stressful times, show your compassion.
Eliminate gossip from our environment.

29. KEEP THINGS FUN. While our passion for
excellence is real, remember that the world
has bigger problems than the daily challenges
that make up our work. Stuff happens. Keep
perspective. Don’t take things personally or
take yourself too seriously. Laugh every day.

Hello World. Hello World.Hello World.Hello World.

Brand Name 1

Brand Name 2

Product Manual 1 

Product Manual 2

 

product manual 1 product manual 2 product manual 3
product manual Product Manual 1  Product Manual 1 
Product Manual 1  Product Manual 1  Product Manual 1 

Thank You

Thank you for contacting Liberty Systems. Your request has been received.

Ensuring Business Continuity

Minimizing downtime ensures productive, profitable operations. Liberty Systems can help you achieve both. As your single point of contact for device and system repair, as well as software updates, we will help you maximize all technology investments and minimize costs throughout their deployment. With onsite and tiered depot repair offerings, we deliver predictable repair costs, exceptional value and business specific requirements.

Contact us to keep data collection solutions working for you.

The latest news from Liberty Systems


Going above and beyond defines how Liberty Systems does business every day.


The Liberty Mission

Our mission is to exceed our customer's expectations. Through Honesty, Integrity, Quality, and Excellence we will work to establish long-lasting relationships.

Our quality of service and attention to detail should demonstrate that we do our best to attain customer satisfaction. We are dedicated to deliver the highest level of service to each and every customer, for they are the sole reason our organization exists

Our Profile

Liberty Systems' expansive product line is comprised of a wide variety of new and refurbished products including printers, scanners, terminals, supplies and wireless networks. We also specialize in WMS software and ERP interface software for wireless networks.

Consistent service and repair solutions further distinguish us as a leader in the automated data collection industry. Experience and a commitment to customers enable Liberty Systems to provide comprehensive solutions and uncompromising service

Our History

Liberty Systems, Inc. was founded in 1999 with the intention of providing exceptional customer service and application expertise to our customers. As our customer base has grown, we continue to invest in our infrastructure in order to improve our customer experience. Our business philosophy forbids debt and we are blessed with financial stability.

Omnichannel Retailing is Changing Everything

As a brick and mortar retailer, you need to move product quicker and facilitate customer engagement across a variety of digital touch points. To do that effectively means you need to know what you have in stock and where it’s located at all times. Building a stronger, more personal relationship with technology savvy customers will ultimately drive sales and loyalty, but takes the right data collection investments to accomplish. We can help.

Our Retail solutions improve the check-out process, empower sales associates to serve customers better and allow you to offer digital loyalty programs to keep customers coming back.

Contact us to take your retail operations to the next level.

Traceability

Traceability – of both food ingredients and finished goods – is quickly becoming a business critical capability. As is visibility to the location of products at every point in your supply chain. The right combination of wireless network infrastructure, devices and applications will allow you to achieve the real-time visibility and traceability required to meet rapidly evolving business and regulatory requirements. Our data collection and management solutions can help. 

Our Food Distribution solutions improve worker productivity, order accuracy and product recall turnaround time. With mobility and thermal-printing and customized labeling capabilities, you’ll have complete visibility to raw materials throughout the production process.

Contact us to learn more.

Anytime. Anywhere.

Your business is growing rapidly. You need mobile solutions that allow your workers to do more at the point of work – check inventory, receive shipments, fulfill orders, etc. We’ll work with you to create mobility solutions that combine industry leading network and device technology with the latest software applications to help employees work smarter, safer and faster inside your four walls and out. 

Doing more with less is the new normal. We’ll help you make the right, scalable technology investments today, so you can improve your competitive strength, get real-time visibility to business critical information when and where it’s needed and improve asset and resource utilization tomorrow. 

Contact us now to help mobilize your business operations.  

Visibility. Wireless Mobility.

Visibility. Wireless mobility. Today, manufacturers need both to minimize employee downtime, decrease errors and expand operations. Industry research shows that more than half of U.S. manufacturers lack a unified view of what’s happening on the plant floor. And lack of visibility means a lack of control. Our wireless and mobile data collection solutions can change all that.  

We’ll keep your operations connected, productive and profitable. In the plant, that means operators, technicians and machines will have the real-time data intelligence to work safe, minimize waste and enhance quality. We empower manufacturers to do what they do best – even better. The right technology investments now will help drive greater efficiencies, improve performance and provide truly hands-free mobility that will allow your business to thrive. 

Contact us today to design and deploy a data collection or mobility project that supports manufacturing excellence.

Case and Product Level Visibility

Improved operational costs. Inventory accuracy. Your ability to capture and operationalize real-time data will improve order accuracy and timeliness, facilitate better service and ensure tighter inventory control. Industry studies show a direct correlation between profitability and inventory turns. Best-in-class warehouse operations ship orders 99.6 percent complete. With innovative mobile data collection solutions, we’ll help you achieve your business goals and position you for future growth. 

Contact us to transform your distribution operations.

The Heart of Your Operations

The warehouse. It’s the heart of your business operations. No matter how many you have or where they’re located, you need a reliable Wi-Fi network solution – infrastructure, devices and applications -- to keep them running efficiently. Our engagement begins with thorough planning, proven IT expertise and collaborative support before, during and after system deployment. Customized to meet your business requirements, we’ll create a solution that seamlessly captures real-time data from multiple sources, turning inventory into accurately filled orders and revenue. 

Our Wireless Warehouse solutions facilitate better service and inventory control, keep workers connected and productive and strengthen your response time to customers. The Wireless Warehouse is our specialty.

Contact us to put our expertise to work for you.

We Can Help

Managing the deployment of mobile technology investments is challenging work. It takes planning, resources and ongoing support. To make smart technology investments and manage costs, you need to consider the entire mobility lifecycle. No matter where you are in the mobility evolution – deployed devices, considering an equipment migration or upgrade or still defining your mobile device strategy – we can help.

Our Lifecycle Support Services will speed your mobile deployment, improve worker productivity and minimize operational downtime. Leveraging our industry expertise and leading data collection/mobile device management (MDM) ecosystem, we’ll work with you to assess and select an asset management solution that best meets your business requirements.

Liberty Systems Lifecycle Support Services:

  • Service and support for most makes and models
  • Streamline mobile data processes – from procurement to device management and repair
  • Keep current technology running effectively for as long as possible
  • Help manage and reduce hardware costs
  • Lower your total cost of ownership (TCO)
  • Get the most out of your equipment investments

For more information on Liberty Systems Support Services, contact us.

What you Need, Where and When you Need It

Labels. Ribbons. Batteries. Holsters. We have them and can store, customize and ship them when and where you need them to keep business operations running smoothly. Our Consumables Logistics services are designed around your business needs. We provide global warehousing and fulfillment services, along with complete order tracking, allowing you to get real-time delivery status information 365/24/7 directly through our online portal. 

Reduce costs, increase operating efficiencies and optimize staff resources and warehouse space by leaving this business critical function to us.

Contact us to start today.  

IT Expertise that Delivers

Mobility has changed everything. You need the right combination of software, devices and applications to make your mobile workforce work smarter and more efficiently. We design applications that will allow you to achieve that and more -- no matter your existing operating system. With extensive Windows OS, Android or iOS development expertise, we’ll make your existing software infrastructure work harder – both inside and outside your four walls.

Our Custom Software Development Services:

  • Give you options – we write apps for any OS and optimized for any device
  • Can be developed and deployed in as little as six weeks
  • Allow you to retain the source code
  • Replace legacy device apps
  • Bring needed expertise
  • Integrate with existing servers and databases
  • Deliver real-time data where and when it’s needed
  • Provide cloud options 

Don’t let legacy OS devices and systems prevent you from achieving your business goals.

Call us to learn more.

The Heart of Your Operations

The warehouse. It’s the heart of your business operations. No matter how many you have or where they’re located, you need a reliable Wi-Fi network solution – infrastructure, devices and applications -- to keep them running efficiently. Our engagement begins with thorough planning, proven IT expertise and collaborative support before, during and after system deployment. Customized to meet your business requirements, we’ll create a solution that seamlessly captures real-time data from multiple sources, turning inventory into accurately filled orders and revenue. 

Our Wireless Warehouse solutions facilitate better service and inventory control, keep workers connected and productive and strengthen your response time to customers. The Wireless Warehouse is our specialty.

Contact us to put our expertise to work for you.

Needs Analysis Planning

Where We Begin

You know what your business challenges are and where you want to go. But resources are limited and you’re not sure what technology investments will get you there. We can help. As an extension of your team, we’ll work with you to define clear goals and create the scalable data collection solutions that allow you to achieve those goals.

Our comprehensive Needs Analysis Planning services begin with a vision discussion and detailed needs review process that includes:

  • Business process review
  • Network review
  • Hardware requirements
  • Software review
  • Capital/acquisition process
  • Identify key buying groups - IT, Operations and Finance
  • Logistics requirements

With deep technology and solution expertise, we support all project deployments from initial strategy through successful integration. But our commitment doesn’t end there. We also offer full post-deployment support, including asset management and mobile device management services.

We bridge internal processes with technology and deliver measurable results. Let us help you achieve your mobile data goals.

Contact us to get started.

Contact

Send Us a Message


Wireless Warehouse

The warehouse. It’s the heart of your business operations. No matter how many you have or where they’re located, you need a reliable Wi-Fi network solution - infrastructure, devices and applications - to keep them running efficiently.

Mobility Solutions

Your business is growing rapidly. You need mobile solutions that allow your workers to do more at the point of work – check inventory, receive shipments, fulfill orders, etc.

Manufacturing

Visibility. Wireless mobility. Today, manufacturers need both to minimize employee downtime, decrease errors and expand operations. Industry research shows that more than half of U.S. manufacturers lack a unified view of what’s happening on the plant floor.

Food Distribution

Traceability - of both food ingredients and finished goods - is quickly becoming a business critical capability. As is visibility to the location of products at every point in your supply chain.

Distributions & Logistics

Case and product level visibility. Improved operational costs. Inventory accuracy. Your ability to capture and operationalize real-time data will improve order accuracy and timeliness, facilitate better service and ensure tighter inventory control.

Retail Solutions

Omnichannel retailing is changing everything. As a brick and mortar retailer, you need to move product quicker and facilitate customer engagement across a variety of digital touch points.

Your success is our business


No matter where our engagement begins, we work with you to create innovative solutions that deliver measurable results. Our goal? To meet your business requirements today while positioning you for success tomorrow.

Needs Analysis Planning

We help you define your goals and create the scalable solutions that allow you to achieve them.

Wireless Warehouse Solutions

We help you define your goals and create the scalable solutions that allow you to achieve them.

Custom Software Development

We help you define your goals and create the scalable solutions that allow you to achieve them.

Consumable Logistics

We help you define your goals and create the scalable solutions that allow you to achieve them.

Lifecycle Support

We help you define your goals and create the scalable solutions that allow you to achieve them.

Page Not Found

The page you attempted to access could not be found on this website. Please use the navigation items on this page to locate the information that you seek.